Shift Scheduling & Coverage
A coverage board that knows your ratios
Drag-and-drop scheduling across every house, with live ratio checks, overtime guardrails and an open-shift board your staff can claim from their phone.
Scheduling, medication, documentation, incidents, compliance and money — one record every person in your organization works from, from the executive dashboard to the phone in a support worker’s pocket.
Saturday, 15 August
Occupancy
34/39
87%
Open shifts
13
next 7 days
Compliance
91
+3 this month
Coverage · today
Day · Evening · OvernightHarbor View evening shift is open. 4 eligible staff ranked and offered.
Morning med pass
Needs you
Trusted by residential providers across six service settings
Domiciliary tools model a visit: someone arrives, does a task, leaves. A group home never stops. There are people living there at 3am, a house to run, funds to account for, and a licensing body that will ask you to prove all of it.
The schedule lives in one app, the MAR in a binder, incidents in email and the funds ledger in a spreadsheet. Nothing reconciles.
A house manager spends 90 minutes at 6am ringing down a list, with no view of who is already at 46 hours.
Two days of pulling paper out of cabinets to prove something you actually did correctly eight months ago.
Group Home OS models the house, not the visit. Beds, ratios, awake overnights, house tasks, resident funds and the chain of custody on a controlled substance are first-class objects — not fields someone bolted onto a scheduling app.
When someone calls out, Coverage Finder ranks every eligible person by credentials, house familiarity, overtime exposure and travel time — then cascades the offer by text and push until someone accepts. Your house manager approves; they do not dial.
83%
of call-outs filled without a phone call
Scan, verify, administer, document — in that order, every time. PRN follow-ups fire on a timer, controlled counts need two signatures, and a missed dose reaches the house manager before the shift ends rather than at the monthly audit.
54%
median drop in medication error rate
Every standard you are held to carries a live status, an owner and the evidence auto-attached from the systems that generated it. Run a mock survey whenever you want; findings become corrective actions with owners and dates.
4 hrs
typical survey, down from two days
Because it is one system, an expiring certification blocks a shift, a missed dose opens an incident, and a completed goal lands in the funder report. Nothing needs to be typed twice.
A coverage board that knows your ratios
Drag-and-drop scheduling across every house, with live ratio checks, overtime guardrails and an open-shift board your staff can claim from their phone.
Guided passes, hard stops, clean counts
A guided medication pass that will not let staff skip a step: scan, verify, administer, document. PRN follow-ups and controlled-substance counts included.
Notes that write themselves into your outcome data
Shift logs, goal tracking and progress notes captured on the floor. Every entry maps to a plan objective, so outcome reporting is a query, not a project.
From the floor to the state, on the clock
Structured incident capture with severity routing, reportability logic, investigation workspace and deadline tracking against your jurisdiction's timelines.
Survey-ready, continuously
A live compliance score per house, mock-survey checklists, evidence binders and corrective action tracking mapped to whichever framework governs you.
No one works past an expiry, ever
Certifications, background checks, health screens and annual training tracked with escalating reminders — and a hard block on scheduling expired staff.
Role-based experiences, not role-based permissions bolted onto one screen. A DSP never sees a margin report; an owner never has to learn the med pass.
Portfolio view of census, margin, incident rate, overtime and compliance score across every home — with drill-down to the shift that caused it.
Census, margin and risk in one board packMock surveys, corrective action plans, incident trends and outcome attainment across your programs, with the underlying records one click away.
Findings tracked to closureOne screen for coverage gaps, med pass status, open documentation, expiring credentials and the house tasks due before shift change.
Daily close-out in ten minutesYour schedule, the med pass, goal prompts and incident reporting on your phone — working offline, in one thumb, in under a minute per task.
Works with no signalPermissioned updates, photos, appointments and plan reviews, plus a direct line to the house team that does not depend on catching someone by phone.
Consent controlled, alwaysScoped, logged, read-only access to the outcomes and documentation for the people on your caseload — refreshed continuously, not quarterly.
Self-serve, fully loggedCompliance frameworks, plan templates, documentation prompts and incident types are configured per program — so a youth residential house and a recovery residence are not forced through the same form.
Explore by settingPerson-centered plans, habilitation goals, day-program coordination.
Treatment plans, level systems, crisis protocols, step-down tracking.
Placement records, education liaison, guardianship and visitation.
House agreements, screening schedules, peer support and milestones.
Drop-in support hours, skill-building goals, scattered-site coverage.
ADL support, fall prevention, appointment and transport coordination.
Direct support professionals are the ones generating almost every record in this system. If documentation is slow or the app dies without a connection, the data is wrong and everything above it is fiction.
Full offline mode
Conflict-safe sync when signal returns
Under a minute
Median time to file a shift note
Device-level security
Biometric unlock, remote wipe
No app store
Installs from a link, updates itself
Amara Osei
Levetiracetam 500mg
Declan Moore
Goal: meal prep
Rosalind Achebe
Baclofen 10mg
3 tasks left before handover
Most providers finish configuration in an afternoon and run parallel with paper for a week. There is no gate, no discovery call, and no professional-services invoice.
Name your provider, pick the settings you operate and the framework you are surveyed against. Two minutes, no sales call.
Bed capacity, licensing details, staffing ratios and awake-overnight rules per house.
Spreadsheet upload with column mapping, or connect your existing system. We de-duplicate and flag gaps.
Person-centered plans, goals and active prescriptions. Pharmacy connection if you have one.
Start from a template or let the builder draft four weeks from your ratios and staff availability.
Role-based invitations for managers and direct support staff. The mobile app is a link, not an app-store project.
Goal prompts, shift logs and the med pass go live on the date you choose. Run parallel with paper for a week if you want.
Who hears about a missed dose, a reportable incident, an expiring credential — and how fast.
Invite families and case managers with the consent scopes you set. Go live.
“We used to lose a full day a week reconciling the schedule against timesheets. That reconciliation does not exist anymore. The bigger thing is that our house managers can see a coverage gap on Tuesday instead of finding out about it on Friday night.”
Marisa Ellery
Chief Operating Officer · Northbridge Residential · 14 homes
“Our last licensing survey took four hours instead of two days. Everything the inspector asked for was already attached to the standard she was asking about. Nobody went hunting through a filing cabinet.”
Deshawn Okafor
Director of Quality · Harborlight Community Services · 31 homes
“Medication error rate dropped by more than half in the first quarter, and it stayed down. The guided pass simply will not let a new DSP skip a step, and the missed-dose alert reaches me before the shift ends.”
Priya Raghunathan
Program Director · Willow Lane Supports · 7 homes
You are billed only for staff who worked a shift in the month. Managers, coordinators and directors are unmetered — we are not going to charge you for the people fixing the problems.
Switch to annual and save 15%
For a single home finding its feet.
forever
1 home · up to 8 staff · up to 12 residents
Start freeFor multi-home providers who need to pass surveys.
per active staff / month
Unlimited homes, residents and admin seats
Start 30-day trialFor providers running programs across regions and contracts.
per active staff / month
Everything in Core, plus automation and portals
Start 30-day trialFor large operators, state contracts and managed networks.
custom
Bespoke terms, data residency and support
Talk to usAn active staff member is anyone scheduled for at least one shift in the billing month. People on leave, casuals who did not work, and anyone you have not rostered are not billed. Administrators, house managers and program directors are unmetered — you are only charged for the people delivering support.
Create an account and have your first home configured in under ten minutes. No sales call, no credit card, no implementation fee.
Free forever for one home · 30-day trial on paid plans · Export your data any time